If issues experienced with the frame include a manufacturer's defect, or an issue resulting from an inherent flaw in the product, RAEN provides a 365 day warranty from the time of purchase. If you feel your product meets these requirements, please email warranty@raen.com explaining the nature of your warranty claim and all necessary details.

Scratched lenses and physical damage are not covered by warranty. Unfortunately we do not manufacture or sell replacement lenses.

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Free FedEx 2-Day Shipping

Free FedEx 2-Day Shipping is available exclusively to the U.S. on orders over $150 (after discounts). FedEx 2-Day packages are delivered Monday through Friday. No weekend delivery. Please note if ordering on a Friday shipping may be affected. Shipping does not include order processing time. Most orders placed before 12pm PST will ship the same day.

Free FedEx Ground Shipping

Free FedEx Ground Shipping is available exclusively to U.S. orders over $100 (after discounts) . No weekend delivery. Please note if ordering on a Friday shipping may be affected. Shipping does not include order processing time.

FedEx Standard Overnight

Overnight delivery Monday-Thursday (1 business day). Orders must be placed before 11am PST to be shipped overnight. No weekend delivery. Please note: if ordering on a Friday, shipping may be affected. Shipping does not include order processing time. *Overnight shipping: 1 day + processing time (business days only).

Free Returns

Free returns are available on all U.S. orders within 14 days of shipment.

*Free Shipping is not available with some promotions and other restrictions may apply.

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